Refund policy
Return & Exchange Policy
We accept exchanges within 14 days of delivery, provided the item is unused, unworn, and
returned in its original packaging.
For damaged, defective, or incorrect items, please contact us within 8 hours of delivery with clear photos or videos. We will arrange a replacement at no additional cost.
For size exchanges or change of preference, the customer is responsible for the return/exchange shipping fees.
Items that have been worn, damaged by the customer, or returned without their original packaging may not be accepted.
2. Refund Policy
Refund Policy
We accept refund requests within 14 days of delivery, provided the item is unused, unworn, and returned in its original packaging.
Once the return is received and approved, the refund will be processed within 10 business days.
Shipping fees are non-refundable, except when the item received is defective, damaged, or incorrect.
Items that have been worn, damaged by the customer, or returned without their original packaging are not eligible for a refund.
Important: Damaged, defective, or incorrect items must be reported within 8 hours of delivery.